Ontiva FAQ

Yes. It is absolutely free to use our website

Yes. There are no things, such as malware and viruses on our website.

No

Yes. You can access Ontiva from your Android device or any mobile device, for that matter.

Yes, you can. You may achieve that by selecting the “Audio” tab after copying and pasting the YouTube URL link. Choose “MP3” as the output format, and after the conversion process, click “Download” to make the file yours.

You can send us a message at [email protected]

There are three things you can do in case that happens.
1.) You can erase your browser cache and restart the browser.
2.) Use another browser.
3.) Turn off AdBlock and other adblocking sites. Also, turn off AdBlock to download if you don’t see the Download button. If any of these won’t work, you can contact us directly at [email protected].

Make sure that the video is in the allowable length or file size and still available online.

It might be because of copyright infringement issues. If that’s the case, you can’t do anything about it and just look for another video to convert.

Yes. SSL certificate encryption makes sure that exchanges between you and our website are undisclosed. And for added privacy, we don’t keep records of your downloads either.

No, that’s not needed. You only need to copy and paste the YouTube video link, and that’s it.

As much as you want. There is no limitation on the number of files to download.

In order to maintain the best possible throughput, we allow files to be downloaded from 4 GB as much as possible.

Download links expire after 20 minutes. Feel free to download again if your link has expired.

It's not possible to download a video from live streaming at the moment

This message is quite normal. You are trying to download content that is protected by copyright and Ontiva does not allow such a thing. We strive to block the downloading of protected content in order to ensure the sustainability of the site.